Shipping

Shipping and Return Policy

All framed artworks are bubble wrapped and packed in a sturdy art box with appropriate stickers. Unframed works on paper are placed in a protective plastic sleeve and mail in a sturdy flat mailer.

All framed artworks are shipped by courier or Australia Post. Delivery times depend on your location and generally take 7-10 business day.

All origami giftware and unframed artworks are shipped through Australia Post. Parcel Post should take 5-7 business days.

Shipping cost depends on size and weight of item. Free shipping is offered whenever possible.

Shipping cost apply to delivery within Australia only. Please contact us for a quote for International Shipping.

Local pick up is available in Denmark, WA. Please contact us to arrange.

Return Policy

We take great care in packing each artwork for shipment.

If your artwork arrives damaged, please contact us immediately before returning the artwork. When we are contacted within 14 days of delivery, we will arrange for the artwork to be returned, replaced or refunded. We kindly ask that you email us a photo of the damage for our records and to use in dealing with the courier/post office.

A refund will only be issued once the artwork has been returned to our studio in its original condition via courier/Australia Post which provides tracking, insurance and signature on delivery. The buyer is responsible for return shipping.

Due to the handmade nature of these artworks, unless they arrive damaged, the following items cannot be returned, exchange or refunded.

Custom order
Digital downloads
You have changed your mind

We do not accept cancellations.

Please contact us if you have any problems with your purchase, and we will work together to find the best solution possible.